Frequently Asked Questions

How do I place an order? Add products to your cart and check out online, or contact us directly for assistance. How do I get a quote for a bulk or project order? Use the Bulk & Project Orders form (linked from the homepage and every product page) with your quantity, location, and project details, and our team will follow up with pricing and lead times. How can I pay? Online orders are paid securely via Razorpay (cards, UPI, netbanking, and wallets). Can I track my order? Yes — sign in to your account and check Your Orders for status and tracking details once shipped. What is your warranty policy? Warranty terms vary by product and are being finalized — check the specific product page or contact us before ordering if warranty coverage is critical to your decision. How do I contact support? Use the Contact Us page for email/phone details, or message us on WhatsApp for a quick response.